I. Company Information
Company: ZETHKYN WLDSIDE LLC
Address: 1818 CLEARVIEW PKWY APT C, METAIRIE, LA 70001
Email: [email protected]
II. Product Delivery Methods
ZETHKYN WLDSIDE LLC provides virtual products and digital services related to AI virtual fitting models, including AI virtual try-on features, digital image generation, and related online functionalities.
As this website sells virtual digital products, all product delivery is completed electronically; no physical shipping or courier services are involved.
Depending on the specific type of product purchased, customers may access their products or services via the following methods:
Accessing purchased features or services through their website account;
Using the corresponding AI virtual try-on or image generation tools on the website;
Receiving order confirmations, access instructions, or relevant digital delivery information via email;
Accessing purchased products through other digital access methods provided on the website.
Specific delivery methods are subject to the details provided on the product page and in the order confirmation information.
III. Order Processing and Delivery Time
Upon successful payment, we will process the order based on the product type and grant access as soon as the relevant digital product or service becomes available.
For digital products that can be activated automatically, access is typically granted as soon as possible after payment confirmation. For products requiring additional processing or system generation, delivery times may vary based on order content, system performance, and technical processing requirements.
If a specific delivery time or processing period is stated on the product page, the information on that page shall prevail.
IV. Delivery Notifications
Once the order is completed, customers can view relevant delivery information via their website account, the order confirmation page, or their registered email address.
Customers should ensure that the provided email address is accurate and valid, and should regularly check their inbox, spam/junk folders, and other email categories.
If a customer does not receive an order confirmation or access information for the digital product, please contact us at the following email address:
Email: [email protected]
Please provide your order number, the email address used for the purchase, and a description of the issue so that we can verify the order status.
V. Issues with Digital Product Delivery
If a customer is unable to access a purchased virtual product after successful payment, or encounters technical issues such as problems with downloading, page access, feature activation, or image generation, please contact us promptly.
We will verify the order and system status based on the specific circumstances and provide assistance within a reasonable timeframe. Solutions may include resending access details, restoring access rights, assisting with technical troubleshooting, or processing eligible refund requests in accordance with applicable refund policies.
If delivery is delayed due to system maintenance, network failures, third-party service interruptions, or other technical reasons, we will provide relevant information regarding the situation whenever reasonably practicable.
VI. Customer Responsibilities
To ensure the proper delivery and use of digital products, customers should:
Provide accurate and valid contact information;
Ensure a stable internet connection and the use of compatible devices and browsers;
Follow the usage instructions provided on the product page and website;
Safeguard account credentials, access links, and other relevant information;
Contact us promptly if unable to access the product or if delivery information appears incorrect.
We will provide assistance within reasonable limits for access issues caused by incorrect contact information provided by the customer, device incompatibility, network conditions, or other factors attributable to the customer.
VII. Third-Party Services
Certain virtual product features may rely on third-party technologies, cloud services, image processing tools, or other digital infrastructure. If third-party services experience temporary failures or interruptions, access to relevant features and delivery times may be affected.
We will take reasonable measures to address such issues based on the actual situation, but we do not provide absolute guarantees regarding unconfirmed third-party service capabilities or delivery timelines.
VIII. No Physical Logistics or Shipping
The AI virtual fitting model products sold on this website do not require physical packaging, physical shipment, or courier delivery. Consequently, physical logistics tracking numbers, courier company details, or estimated delivery dates for physical packages are generally not provided.
If a specific product involves distinct arrangements for physical delivery, the delivery terms specified on that product’s page shall prevail.