ZETHKYN WLDSIDE LLC (hereinafter referred to as “we” or “the Company”) values the security of our customers’ personal information and privacy. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, browse products, place orders, or use products and services related to AI virtual try-on models.
Please read this policy carefully before using this website. By accessing or using this website, you acknowledge that you have read and understood the information handling practices described herein. In situations where separate consent is required by law, we will obtain your consent before processing the relevant information.
1. Company Information
Company: ZETHKYN WLDSIDE LLC
Address: 1818 CLEARVIEW PKWY APT C, METAIRIE, LA 70001
Email: [email protected]
If you have any questions regarding this Privacy Policy or our personal information handling practices, please contact us via the email address above.
2. Information We Collect
Depending on how you interact with this website, we may collect the following categories of information:
Personal and Contact Information
When you place an order, fill out a contact form, or send us an email, we may collect your name, email address, phone number, billing address, shipping address, and other contact information you voluntarily provide.
Order and Transaction Information
When you purchase products, we may collect order numbers, purchased items, transaction amounts, order status, refund records, and related transaction information in order to process orders, provide customer support, and fulfill legal obligations.
Payment-Related Information
Payments may be processed through third-party payment service providers. We may receive payment status, transaction reference numbers, payment method types, and necessary transaction confirmation information.
Sensitive payment information, such as full credit card numbers or security codes, is typically handled directly by the respective payment service providers. We will not ask you to send full credit card details or security codes via standard email.
Information Regarding AI Virtual Try-On Models
If you use features involving AI virtual try-on, garment visualization, or image generation, we may collect photos you voluntarily upload, clothing images, image editing instructions, and the generated results, depending on the specific feature.
Please do not upload photos of other individuals without authorization, photos of minors, or other images you do not have the right to provide. If an image contains personally identifiable information, please ensure you have the legal authority to process it before uploading.
We process such information only to the extent necessary to provide the relevant features, process your requests, maintain service security, and fulfill applicable legal obligations. Unless explicitly stated otherwise and the necessary authorization is obtained in accordance with the law, we will not use customer-uploaded photos for unrelated advertising, promotional activities, or other purposes not related to the service.
Device and Technical Information
When you visit this website, we may automatically collect certain technical information, such as IP address, browser type, device type, operating system, access time, pages viewed, referring pages, and records of interactions with the website.
This information may be used for website operation, troubleshooting, performance optimization, security monitoring, and the prevention of fraudulent activities.
3.How We Use Personal Information
We may use the collected information for the following purposes:
Processing orders, confirming transactions, and providing relevant products or services.
Processing requests related to AI virtual try-on features and generating, displaying, or delivering the corresponding results.
Responding to customer inquiries, providing technical support, and handling after-sales requests.
Sending order confirmations, service notifications, refund status updates, and other necessary transaction-related information.
Maintaining the normal operation of the website and detecting abnormal access, fraudulent behavior, and potential security risks.
Analyzing website usage to improve features, user experience, and service quality.
Complying with applicable laws, regulations, supervisory requirements, and lawful legal processes.
Sending marketing communications where necessary authorization has been obtained or other legal grounds exist.
We will not use personal information for purposes incompatible with the original collection purpose or prohibited by law.
4. AI Image Processing and Generated Content
Features related to AI virtual try-on models may require processing user-uploaded images, clothing assets, and text instructions to generate corresponding visual effects or virtual try-on previews. Purpose of Processing: To use uploaded images for virtual try-on displays, image editing, or related functions requested by the user.
Scope of Processing: Depending on the specific function used, this may involve image uploading, temporary storage, processing, result generation, and delivery of results.
Third-Party Technical Services: If a function relies on third-party AI models, cloud storage, or image processing services, we may transmit necessary data to the respective service providers to the extent required to deliver the service.
Data Retention: The retention period for images and generated results depends on function settings, service requirements, user requests, and applicable laws. Unless explicitly stated otherwise, we do not guarantee the automatic deletion of all images within a fixed timeframe.
User Responsibility: Users must ensure that uploaded images and related materials originate from legitimate sources and have the necessary authorizations, and should avoid uploading unnecessary sensitive personal information.
Unless explicitly notified otherwise and supported by a lawful basis, we will not use uploaded images that can identify an individual to train general-purpose AI models.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to maintain website operations, remember user preferences, analyze website traffic, and enhance the user experience.
Cookies may include:
Essential Cookies: Used for shopping carts, checkout processes, website security, and basic functionality.
Preference Cookies: Used to remember user choices and website settings.
Analytics Cookies: Used to understand website traffic and improve website performance.
Marketing Cookies: If used, these may measure advertising effectiveness or provide relevant marketing content.
For non-essential cookies requiring consent by law, we will enable them only after obtaining your consent. You can manage your preferences via the website’s cookie settings or your browser settings.
If third-party payment services are used, the payment service providers may also use cookies or similar technologies in accordance with their own policies.
6. Third-Party Services and Information Disclosure
To operate the website and provide related services, we may share information with the following categories of third parties to the extent necessary:
Payment Service Providers: For processing payments, refunds, and transaction risk control.
AI Technology and Cloud Service Providers: For image processing, model inference, data storage, and the delivery of related functions.
Website Hosting and Technical Support Providers: For website operation, maintenance, and troubleshooting. Analytics and security service providers: Used for website performance analysis, anomaly detection, and fraud prevention.
Professional consultants and legal service providers: Providing accounting, legal, or compliance support when necessary.
We require relevant service providers to process information only to the extent necessary for their services and permitted by applicable law, and to implement appropriate data protection measures where applicable.
We do not sell customers’ personal information for monetary gain. In instances where certain U.S. privacy laws might classify the disclosure of information related to targeted advertising as a “sale” or “sharing,” we will fulfill our obligations under applicable law and provide opt-out mechanisms where legally required.
We may also disclose relevant information when required by law, court order, or lawful regulatory request, or when necessary to protect the legitimate interests of the company, our customers, and the public.
7. Payment Security
We prioritize the security of our customers’ payment information. The website may process eligible transactions through third-party payment service providers such as Stripe.
Payment service providers may independently process certain payment information in accordance with their own privacy policies and terms of service to complete transactions, detect fraud, and fulfill compliance obligations.
We implement reasonable technical and administrative measures to protect order and related information; however, absolute security cannot be guaranteed for internet transmissions or electronic storage. Please safeguard your account credentials and avoid transmitting sensitive payment information via insecure channels.
8. Retention Period for Personal Information
We retain personal information only for as long as is reasonably necessary to achieve the purposes described in this policy, fulfill contracts, resolve disputes, and comply with legal obligations.
Different retention periods may apply to different categories of information:
Order and transaction records: Retained in accordance with requirements for accounting, tax, consumer transactions, and other applicable laws.
Customer service records: Retained for the duration necessary to handle inquiries, after-sales service, and related disputes.
AI-uploaded images and generated results: Retention periods are determined based on specific features, service settings, user requests, and applicable laws.
Website technical and security records: Retained for the duration necessary to maintain website security, analyze issues, and meet compliance requirements.
When information is no longer needed, we will delete, anonymize, or take other appropriate measures in accordance with applicable law, except where continued retention is required by law.
9. Personal Information Security
We implement reasonable technical and organizational measures to prevent unauthorized access to, loss, misuse, disclosure, alteration, or destruction of personal information.
Such measures may include access controls, necessary protections for data transmission, security monitoring, and the management of third-party services.
While we strive to maintain information security, no internet transmission, cloud storage, or electronic system can be guaranteed to be entirely risk-free. In the event of a personal information security incident requiring notification by law, we will fulfill our notification obligations in accordance with applicable laws.
10. Your Privacy Rights
Depending on your location and applicable laws, you may have some or all of the following rights:
To request access to the personal information we hold about you.
To request the correction of inaccurate or incomplete information.
To request the deletion of personal information.
To request a copy of specific personal information.
To object to or request restrictions on certain information processing activities.
To withdraw previously given consent, without affecting the lawfulness of processing based on consent prior to withdrawal.
To opt out of the sale, sharing, or targeted advertising activities involving personal information, as defined by applicable laws.
To appeal the outcome of a privacy rights request, where provided for by applicable laws.
To exercise these rights, please email [email protected] and specify your request. To protect the security of personal information, we may need to verify your identity or your authority to make the request.
We will process requests within the timeframes prescribed by applicable laws. Certain requests may be subject to statutory exceptions.
11. U.S. State Privacy Laws
For personal information processing activities falling within their scope, we comply with applicable U.S. state privacy laws, including—where applicable—the privacy protection requirements of Louisiana and other relevant states.
Under applicable laws, certain consumers may have the right to know about the collection and use of their personal information, request access to or deletion of their personal information, correct information, obtain a copy of their data, and opt out of certain targeted advertising, sale, or sharing activities.
If applicable laws grant you such rights, you may submit a request via [email protected]. We will not subject consumers to discriminatory treatment prohibited by law solely for exercising the privacy rights granted to them under applicable laws.
12. Children’s Privacy
This website is not specifically designed for children. We do not knowingly collect personal information from children that requires special legal protection unless the conditions prescribed by applicable law have been met.
If you believe that a child has provided us with personal information without meeting the relevant legal requirements, please contact us at [email protected]. Upon verification, we will take appropriate measures in accordance with applicable law.
- International Data Transfers
To provide website, AI image processing, cloud storage, or payment services, certain information may be processed by service providers located in the United States or other countries and regions.
If such data transfers are restricted by applicable law, we will implement appropriate safeguards as required by law based on the specific circumstances and obtain necessary consent where required.
- External Websites and Third-Party Services
This website may contain links to third-party services or external websites. Third-party websites are solely responsible for their own privacy policies, data processing practices, and security measures.
Please carefully read the privacy policies of third-party websites or services when you access or use them. Except as otherwise provided by applicable law, we assume no liability beyond the scope of legal requirements for privacy practices independently controlled by third parties.
- Updates to the Privacy Policy
We may update this Privacy Policy in response to changes in our business, adjustments to website functionality, technological developments, or updates to laws and regulations.
Updated policies will be posted on this website, with the new effective date indicated where applicable. If laws require separate notification of or consent for material changes, we will handle such matters in accordance with those requirements.